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Our Customer Service hours are Monday-Saturday 8am-8pm, Pacific time.
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Fax
(541) 341-1470 |
Mailing
Address
P.O. Box 50073
Eugene, OR 97405 |
E-mail
Click Here to E-mail us! |
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Dear ADA Customers,
Welcome to ADA Discount Dancewear online. We hope you are navigating and finding, with ease, everything you may need. We carry all the major brands of dancewear, Capezio, Bloch, Mirella, Freed, just to name a few. Plus we offer other small companies that specialize in products designed just for a specific style or need of a dancer. We offer you over 25 years of dancewear experience. Let us help you with your hard to fit and find items! Please contact us with any questions or comments. We are always striving to improve our service and hope that you have a pleasant experience while shopping with us!
Sincerely,
ADA Discount Dancewear
Contacting Customer Service
E-mail us for prompt and courteous service!
Send us your email during our business hours, Monday-Saturday 8am - 8pm PST, and we will get back to you within the hour. All other times we will return your email as soon as possible.
Special Orders and Requests
For any items you may not see online or in our catalog please contact our Customer Service Center and let us know what you are looking for. We have access to hundreds of items for teams, recitals and performances we cannot list them all. Sorry, special orders are not returnable or refundable.
Return Policy
Returns must be received within 30 days of invoice date. Special orders are not returnable or refundable. Exchanges will be charged an exchange shipping rate of $4.50. All defective merchandise must have prior authorization for return. If it is a manufacturers defect we will send a return envelope for the item and replace it.
A few return guidelines to follow:
- No returns on Tights, Body Tights, CDs or Videos.
- Must be in new
condition in original packaging. Tags must be attached.
- Must be prepaid
postage- any postage due package will be returned
- Please include
a letter of what you would like a credit to your credit card or an exchange.
- Send us a copy
of the original invoice, this will make the return process must faster.
- Send all returns to:
ADA Discount Dancewear
P.O. Box 50073
Eugene, OR 97405
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